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Ascend Electronics ® Privacy Policy on information exchanged over the Internet

Last Update: FEBRUARY 2021

This privacy policy has been compiled to better serve those who are concerned with how their 'Business and Personally identifiable information' (BPII) is being used online. BPII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single business or person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding how we collect, use, protect or otherwise handle your Business and Personally Identifiable Information in accordance with our registrations and websites.

What personal information do we collect from the people that visit our blog, website or app?

We keep the requested information to a minimum. When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site.

How do we use your information?

We may use such information in the following ways:

  • To allow us to better service you in responding to your customer service requests
  • To quickly process your transactions
  • To keep your product warranties valid
  • To keep you informed about product updates and extended warranties
  • To provide you with access to our Website, Subscriptions, Blogs and other informative content
  • To personalize your user's experience and to allow us to deliver the type of content and product offerings in which you are most interested
  • To improve our website in order to better serve you
  • To administer a contest, promotion, survey or other site feature
  • To send you emails regarding your order or other products and services
  • We DO NOT share your information with any third party of any kind, and access to our information is limited to a few selected internal personal

How do we protect visitor information?

Our website is constantly monitored and scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. Your information are hold on different physical locations.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. We don’t hold financial information such as Credit Card accounts on our servers. Online purchase through our company is achieved by specialized financial accounting services. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

Do we use 'cookies'?

Some pages may use some form of cookies. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. However, we limit us to the use of cookies, and don’t use them where it is not needed.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features will be disabled It will turn off some of the features that make your site experience more efficient and some of our services will not function properly.

How can you opt out, remove or modify information you have provided to us?

You can request to have your information removed by clicking on the Contact link below.

My Privacy Info

Please keep in mind that requesting to remove your contact information can nil product warranties and many other benefits you have with us, since your database entry will be permanently deleted.

Please note that we may for a short period, maintain information about an individual sales transaction in order to complete that transaction and for record keeping purposes.

Third Party Disclosures

We do not sell, trade, or otherwise transfer to outside parties your business and personally identifiable information. This does include website hosting partners and other parties who assist us in operating our website. We using third parties to conducted our online sales business, so long as those parties agree to keep shared information, such as credit cards and shipping addresses confidential. We may release your information when we be required to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party Links (including links to Retail Store Fronts)

Occasionally, at our discretion, we may include or offer third party products or services on our website, including retailer store fronts who provide our services and products. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Transfer of Your Personal Information

All your personal information are stored on our servers within the boarder of the United States of America. Therefore, your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal information will take place to an organization or outside the USA unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Your Personal Information

If we are involved in a merger, acquisition or asset sale, your personal information may be transferred. In such a case, we will provide notice before your personal information would be transferred and becomes subject to a different Privacy Policy.

Under certain circumstances, we may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency)

Retention of Your Personal Information

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Information Regarding Your Data Protection Rights Under General Data Protection Regulation (GDPR)

For the purpose of this Privacy Policy, we are a Data Controller of your personal information.

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information, as described in this Privacy Policy, depends on the information we collect and the specific context in which we collect it. We may process your personal information because:

  • We need to perform a contract with you, such as when you create a Policy with us
  • You have given us permission to do so
  • The processing is in our legitimate interests and it's not overridden by your rights
  • For payment processing purposes
  • To comply with the law

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. In certain circumstances, you have the following data protection rights:


  • The right to access, update or to delete the personal information we have on you
  • The right of rectification
  • The right to object
  • The right of restriction
  • The right to data portability
  • The right to withdraw consent

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We employ third party companies and individuals to facilitate our Website ("Service Providers"), to provide our Website on our behalf, to perform Website-related services or to assist us in analyzing how our Website is used. These third-parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Contacting Us

If there are any questions regarding this privacy policy you may contact us, by using the link below or in the footer of this page

Contact Us